FAQ

1). Where is Ramsha Bilal based?

Founded in 2015, Ramsha Bilal is based in Pakistan and operates globally, offering worldwide shipping to customers around the world. Our studio is located in Faisalabad.

2). How can I contact Ramsha Bilal for inquiries?

For any inquiries, you can contact us through the following channels:

Email: csr.ramshabilal@gmail.com
WhatsApp / Phone: +92 300 609 0000
Address: 355-C, Abdullah Gardens, Ayesha Block, Faisalabad, Pakistan

Our customer support team will be happy to assist you.

3). Do you offer custom sizes?

Yes, Ramsha Bilal offers custom sizing services. For bespoke design inquiries, please contact us directly to discuss your requirements, fabric options, and timelines.

4). How do I place an order?

Orders can be placed directly through our official website. Simply select your desired items, choose your size, and proceed to checkout.

5). What payment methods do you accept?

We accept multiple payment methods, including credit/debit cards and online bank transfers. Available payment options can be viewed during checkout.

6). Do you ship internationally?

Yes, we offer worldwide shipping. Delivery times and shipping charges may vary depending on your location and the nature of your order.

7). What is your return policy?

Please refer to our Returns and Exchanges policy for detailed information.

8). Can I track my order?

Yes, once your order has been dispatched, you will receive a tracking number via email, which you can use to track your shipment.

9). What sizes do you offer?

We offer a wide range of sizes. For detailed measurements, please refer to our Size Guide available on each product page. Custom sizing is available for bespoke orders.

10). How can I make sure I order the right size?

We recommend reviewing our Size Guide carefully before placing your order. If you require further assistance regarding fit or sizing, our customer support team is always available to help.

11). Can I shop in my local currency?

Yes, our website supports multiple currencies for customer convenience. You can select your preferred currency from the dropdown menu on the homepage. Please note that all orders are billed in PKR.